Patient Reviews

Read a Few of Our Google Reviews

We are rated 5 out of 5 stars based on 344 reviews on Google.

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Read what some of our patients have to say about our staff and our office!

I’m glad I found this place to help me get my hearing aids. Very helpful

Reviewer Profile Photo Kevin Nakamura, on Google

So pleased with the periodic ear cleaning sessions. Improves hearing clarity twofold. Thank you!

Reviewer Profile Photo wilfred tangonan, on Google

The best service ever, fast friendly and efficient

Reviewer Profile Photo Budiman Hoky, on Google

Very professional and helpful. Answered all my questions and had me listen to the difference between my existing Costco aids and proposed new ones. Recommend very highly.

Reviewer Profile Photo John Stallman, on Google

Friendly, courteous and highly professional service from Stephanie and Christine…it’s always a pleasure to visit this office!!!

Reviewer Profile Photo Christopher Dix, on Google

Excellent service in every detail

Reviewer Profile Photo eddie cheung, on Google

They were incredibly kind and helpful. They explained every step of the process to me in detail as well as gave me guidance on next steps. Parking was super easy as well!

Reviewer Profile Photo Max King, on Google

Always treated as a valued client. Appointments are always on time. No long waiting times.

Reviewer Profile Photo Maurice Kanda, on Google

Fantastic experience. Top level treatment, service and staff. Low low prices. Highly recommended.

Reviewer Profile Photo Marshall T, on Google

Stephanie was very pleasant and knowledgeable regarding the hearing process.

Reviewer Profile Photo Steven Walther, on Google

This is the #1 place for ear wax removal. Stephanie is personable, and thorough, always mindful of my comfort level as she maneuvers the camera and uses a tool to gently scrape and extract the wax buildup. You get to watch on the tv screen the entire procedure, under great magnification. I have been seeing Stephanie every 6 months for years. When the insides of my ears get itchy, I know it’s time for a visit. My insurance doesn’t cover this, but the out-of-pocket cost is worth it to me. I trust no one else to get the job done so thoroughly and gently.

Reviewer Profile Photo Wilma Youtz, on Google

Great service, so knowledgeable and fair pricing! We will definitely be returning. Mahalo!

Reviewer Profile Photo Bonnie Messina, on Google

Stephanie Martin was fantastic. Very professional and thorough.

Reviewer Profile Photo David Siu, on Google

Stephanie has been very helpful in resolving any issues with my hearing aids. I love how she is very clear and informative in explaining how my hearing aid works!

Reviewer Profile Photo Keith Ofa, on Google

Stephanie provided Superior, friendly service to maintain, adjust and clean my hearing appliance on this visit and even cleaned both my ear passages. Best thing about this visit? It didn’t cost me anything out of pocket!

Reviewer Profile Photo Timothy Yuen, on Google

Stephanie takes the time to make sure your hearing aids are adjusted for you and she regularly meets with you to make sure the hearing aids are working properly.

Reviewer Profile Photo Randal Lee, on Google

I always learn something useful when I go to the Audibel office. This time I learned that I should close the charger top to keep dust out. The staff is so helpful, and so pleasant. I am thankful to learn from them.

Reviewer Profile Photo M.L. Corwin, on Google

Dr. Stephanie provided excellent and efficient service and was responsive to all of my questions and needs. As a first time patient, I was able to receive the initial diagnostic appointment and select the hearing aides for my requirements and to receive the new hearing aids after 10 days for a fitting. All of this was done in December 2025 and allowed me to receive my 2025 insurance healthcare eye benefits before the end of year.

Reviewer Profile Photo Kelvin Chang, on Google

This is the place to go if you need your ears cleaned, or need hearing aids. Stephanie is very personable and takes good care of your hearing needs, and makes sure you are happy with your hearing. My parents got hearing aids here, and she was able to clean my ears without any discomfort at all! Stephanie and her secretary Christina deserve more than 5 stars for their excellent customer service!

Reviewer Profile Photo Lorraine Manlolo, on Google

My Mom as well as my partner and me. Truly felt that Stephanie listened to our stories about how we all feel that a hearing enhancement device. Would assist my Mom to have less anxiety, better balance, and hopefully a greater chance to hear our conversations. Hopefully, our conglomerate belief that we all have placed our faith in will come to fruition. When my Mom is able to successfully utilize the wonderful hearing assistive devices. Much Mahalo’s to you and your loving staff to create our initial visit with Audibel a much needed comfort and support to assist my 96 yrs of age. Vibrant women. We all are appreciative of all the time and efforts both of you have gifted to all of us. We are definitely wanting to recommend Audibel to our Ohana. Peace Blessings. Take good care. Aloha, Laurie Noda

Reviewer Profile Photo Laurie Noda, on Google

Had a great experience! Super efficient and amazing attention to detail. 10/10 definitely recommend to everyone

Reviewer Profile Photo Diane Kaohelaulii, on Google

Very professional and patient with my elderly father.

Reviewer Profile Photo J. Orr, on Google

The staff at Audibel were able to fix of my malfunctioning hearing aid quickly under warranty. They were friendly, courteous and knowledgeable. They got me an appointment that fit my visit to Honolulu on a cruise ship.

Reviewer Profile Photo Ken Smith, on Google

Stephanie is very friendly and professional. She explains and answers any questions I have, I never feel hurried. I enjoy my appts with her. She and Kristina in the front office have created a very nice, very pleasant atmosphere for their clients.

Reviewer Profile Photo Claire Teruya, on Google

I just received my hearing aid and haven’t had sufficient time to accurately evaluate it, but so far, my experience at Audible Honolulu has been excellent! Stephanie takes time to explain all aspects precisely and in a way that’s easy to understand, and I like that.👍

Reviewer Profile Photo Oliver Kinney, on Google

I couldn’t be more satisfied. I’ve been a patient at Audibel for about three years and every visit has been a positive experience. I would certainly recommend this place to anyone in need of hearing aid assistance. They are awesome.

Reviewer Profile Photo patricia todd, on Google