Patient Reviews

Read a Few of Our Google Reviews

We are rated 5 out of 5 stars based on 329 reviews on Google.

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Read what some of our patients have to say about our staff and our office!

Stephanie Martin was fantastic. Very professional and thorough.

Reviewer Profile Photo David Siu, on Google

Stephanie has been very helpful in resolving any issues with my hearing aids. I love how she is very clear and informative in explaining how my hearing aid works!

Reviewer Profile Photo Keith Ofa, on Google

Stephanie provided Superior, friendly service to maintain, adjust and clean my hearing appliance on this visit and even cleaned both my ear passages. Best thing about this visit? It didn’t cost me anything out of pocket!

Reviewer Profile Photo Timothy Yuen, on Google

Stephanie takes the time to make sure your hearing aids are adjusted for you and she regularly meets with you to make sure the hearing aids are working properly.

Reviewer Profile Photo Randal Lee, on Google

I always learn something useful when I go to the Audibel office. This time I learned that I should close the charger top to keep dust out. The staff is so helpful, and so pleasant. I am thankful to learn from them.

Reviewer Profile Photo M.L. Corwin, on Google

Dr. Stephanie provided excellent and efficient service and was responsive to all of my questions and needs. As a first time patient, I was able to receive the initial diagnostic appointment and select the hearing aides for my requirements and to receive the new hearing aids after 10 days for a fitting. All of this was done in December 2025 and allowed me to receive my 2025 insurance healthcare eye benefits before the end of year.

Reviewer Profile Photo Kelvin Chang, on Google

This is the place to go if you need your ears cleaned, or need hearing aids. Stephanie is very personable and takes good care of your hearing needs, and makes sure you are happy with your hearing. My parents got hearing aids here, and she was able to clean my ears without any discomfort at all! Stephanie and her secretary Christina deserve more than 5 stars for their excellent customer service!

Reviewer Profile Photo Lorraine Manlolo, on Google

My Mom as well as my partner and me. Truly felt that Stephanie listened to our stories about how we all feel that a hearing enhancement device. Would assist my Mom to have less anxiety, better balance, and hopefully a greater chance to hear our conversations. Hopefully, our conglomerate belief that we all have placed our faith in will come to fruition. When my Mom is able to successfully utilize the wonderful hearing assistive devices. Much Mahalo’s to you and your loving staff to create our initial visit with Audibel a much needed comfort and support to assist my 96 yrs of age. Vibrant women. We all are appreciative of all the time and efforts both of you have gifted to all of us. We are definitely wanting to recommend Audibel to our Ohana. Peace Blessings. Take good care. Aloha, Laurie Noda

Reviewer Profile Photo Laurie Noda, on Google

Had a great experience! Super efficient and amazing attention to detail. 10/10 definitely recommend to everyone

Reviewer Profile Photo Diane Kaohelaulii, on Google

Very professional and patient with my elderly father.

Reviewer Profile Photo J. Orr, on Google

The staff at Audibel were able to fix of my malfunctioning hearing aid quickly under warranty. They were friendly, courteous and knowledgeable. They got me an appointment that fit my visit to Honolulu on a cruise ship.

Reviewer Profile Photo Ken Smith, on Google

Stephanie is very friendly and professional. She explains and answers any questions I have, I never feel hurried. I enjoy my appts with her. She and Kristina in the front office have created a very nice, very pleasant atmosphere for their clients.

Reviewer Profile Photo Claire Teruya, on Google

I just received my hearing aid and haven’t had sufficient time to accurately evaluate it, but so far, my experience at Audible Honolulu has been excellent! Stephanie takes time to explain all aspects precisely and in a way that’s easy to understand, and I like that.👍

Reviewer Profile Photo Oliver Kinney, on Google

I couldn’t be more satisfied. I’ve been a patient at Audibel for about three years and every visit has been a positive experience. I would certainly recommend this place to anyone in need of hearing aid assistance. They are awesome.

Reviewer Profile Photo patricia todd, on Google

I have used this company for 4 years. They sold me an excellent hearing aid back then, and have serviced it as needed. Always professional. Always knowledgeable. I DEFINITELY recommend them to anyone considering hearing augmentation.

Reviewer Profile Photo UBMSB UBMSB, on Google

very professional!

Reviewer Profile Photo fred white, on Google

Definitely a “Local-Aloha” vibe Hearing Test Experience 💋

Reviewer Profile Photo Debbie Day, on Google

A very professional and courteous staff. Stephanie was very knowledgeable and made my hearing test very enjoyable.

Reviewer Profile Photo Paul arquette, on Google

Best ever with perfect customer service.. love this place.

Reviewer Profile Photo Lloyd Braun, on Google

Great service. Stephanie is skilled and knowledgeable. Appointments are easy to schedule. This provider is a keeper!

Reviewer Profile Photo Violet Lui-Frank, on Google

The Staff member that helped me remove a lot of ear wax was such a professional, she explained everything to me prior to making any moves, answered my question, made me feel very comfortable and I really appreciate that. I recommend their services to anyone and everyone. Keith

Reviewer Profile Photo Keith Morrill, on Google

At 70 years of age, during my annual health check, my primary care doctor told me that my hearing had degraded to the point I should be wearing hearing aids. My health insurance company pointed me to Audibel Hearing Center. No problem calling and making a convenient appointment. I came to my appointment and met Stephanie Martin. Wow, really exceptional service from Stephanie! She even cleaned the wax out of my ears before my hearing test and gave me a very careful and complete explanation of the results. After interviewing me to understand my needs, she clearly explained the products she offered, the insurance coverage, and her recommendations. I have received my new hearing aids and Stephanie has made my transition to being a hearing aid wearer so easy. I have been wearing my hearing aids for one week now and I go back to see Stephanie in a few days to have her teach me more about the iPhone app features. It has made a huge improvement to my life. Many thanks.

Reviewer Profile Photo Kevin McCarthy, on Google

Everyone was very positive, caring, knowledgable and took the time to test and explain results and recomdations. Really liked the experience.

Reviewer Profile Photo Sabra Nakamoto, on Google

Very professional, thorough and yet friendly….relatable.

Reviewer Profile Photo Susan Fitzgerald, on Google

The atmosphere from the beginning was very positive at Audibel Hearing Center. I felt they had my best interest at heart. My first visit they referred me to a specialist. After some tests he cleared me to go ahead and get the hearing aids and to follow up with him at anytime if problems occurred. I now have my hearing aides and it’s amazing what I was missing before! The two women at Audible r the best and very knowledgeable and have helped me get to where I’m at today. Between the quality and precision of the type of hearing aides that Stephanie the board certified audiologist chose for me and her broad knowledge base in this field I felt very safe and taken care of. I also have to give a shout. out to my insurance company DEVOTED and TruHearing for choosing Audibel Hearing Center!

Reviewer Profile Photo Susan Grimes, on Google

I’m very happy with Audible Hearing Center. I have been twice over the past couple years to get my hearing tested and equipment serviced. The women are very efficient and knowledgeable. They are warm and welcoming to me. I trust Audible to keep my hearing the best it can be.

Reviewer Profile Photo Susie Giambalvo, on Google